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6/08/2007
  Yahoo to Me: "Your Money is No Good Here Sir"

I spent a lot of time on the phone today with customer support from Google AdWords (1-866-2-GOOGLE), Yahoo Search Marketing (1-866-YAHOO-01) and MSN adCenter (800-518-5689). I've been trying to convert a lot of campaigns from Google over to Yahoo and MSN.

Unfortunately, Yahoo Panama has a limit of 20 campaigns per account. I tried to get that limit increased. Here's the email I got after spending 20mins on the phone and being told that they would be able to increase the limit.

Hello John,

It was a pleasure speaking with you today.

Unfortunately, at this time we will be unable to increase your Campaign limit.

Please do not hesitate to contact us if we can be of any further assistance. Thank you for choosing Yahoo! Search Marketing!

They did offer to let me have a sub-account. That's akin to having multiple accounts, and is a headache to manage. AGGGHHH...

Maybe the supervisor read my blog and felt like making me suffer for some of the less flattering things I've said about Panama or even Terry Semel? Probably not, but why in heaven's name shouldn't I be able to create more campaigns to spend money on Yahoo?

C'mon Yahoo!, don't be stingy with the vino!

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